Introduction - thought and language in a virtual environment, Edward Barrett. Part 1 Hypertext and hypermedia - designing systems for the online user: online information, hypermedia, and the idea of literacy, Philip Rubens; online information - what do people want? what do people need?, Roger A. Grice; hypertext in context, David S. Herrstrom and David G. Massey; hypertext and intelligent interfaces for text retrieval, Patricia Ann Carlson. Part 2 Multimedia and nonlinear information architectures: investigations in multimedia design documentation, Matthew E. Hodges, et al; supporting collaboration in hypermedia - issues and experiences, Peggy M. Irish and Randall H. Trigg; the missing link - why we're all doing hypertext wrong, Norman Meyrowitz; reflections on authoring, editing and managing hypertext, Ben Shneiderman; authoring tools for complex document sets, Janet H. Walker; limited freedom - linear reflections on nonlinear texts, Joseph T. Jaynes; from database to hypertext via electronic publishing - an information odyssey, R. John Brockmann, et al. Part 3 The social perspective - writers, management and the online environment: trends in the emerging profession of technical communication, John Kirsch; reconstruction of a profession - new roles for writers in the computer industry, Muriel Zimmerman; online writing from an organizational perspective, Robert Krull; consulting skills for technical writers, Lawrence B. Levine; how to manage educational computing initiatives - lessons from the first five years of Project Athena at MIT, Jacqueline A. Stewart; textual intervention, collaboration and the online environment, Edward Barrett. Part 4 Sensemaking, learning and the online environment: techniques of user message design - developing a user message system to support co-operative work, Christine M. Neuwirth; hand-crafted hypertext - lessons from the ACM experiment, Liora Alschuler; the evaluation of online help systems - a conceptual model, Thomas M. Duffy, et al; escher effects in online text, Judith Ramey; using "Word-Knowledge" reasoning for question answering, Jill Gaulding and Boris Katz; learning by doing with simulated intelligent help, John M. Carroll and Amy P. Aaronson.
Edward Barrett is Senior Lecturer in the Program in Writing and Humanistic Studies at MIT.
Any reader with an interest in system documentation, online help
facilities or creating electronic reference text is almost certain
to find much that is interesting and helpful.
*Computer Weekly*
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