Preface ix
Introduction: Speaking as an Act of Leadership 1
Step 1: Think Like a Leader 9
Chapter 1: Begin with Vision 11
Chapter 2: Think beyond Hierarchies 17
Chapter 3: Move from Information to Inspiration 27
Chapter 4: Move from Negatives to Positives 35
Chapter 5: Speak with Conviction 41
Chapter 6: Listen, Listen, Listen 49
Chapter 7: Commit to Communicating 59
Step 2: Script Yourself as a Leader 69
Chapter 8: What Is a Leader’s Script? 71
Chapter 9: Open with a Grabber 77
Chapter 10: State Your Subject 87
Chapter 11: Lead with a Message 91
Chapter 12: Develop a Persuasive Structure 101
Chapter 13: Close with a Call to Action 113
Step 3: Use the Language of Leadership 121
Chapter 14: Speak with Clarity 123
Chapter 15: Take the “Jar” out of Jargon 131
Chapter 16: Be Conversational 137
Chapter 17: Be Personal 145
Chapter 18: Be Eloquent 153
Chapter 19: Don’t Be Um Tentative 161
Chapter 20: Take the “Numb” out of Numbers 167
Chapter 21: Jokes Are Not for Leaders 173
Step 4: Achieve a Leader’s Presence 177
Chapter 22: Bring Your Script to Life 179
Chapter 23: You Are the Best Visual 187
Chapter 24: The Eyes of a Leader 191
Chapter 25: Suit the Action to the Word 203
Chapter 26: Find Your Leader’s Voice 215
Conclusion: Always Leading, Always Influencing 225
Endnotes 231
Index 243
Judith Humphrey is Founder and President of The Humphrey Group, one of North America's premier executive communications firms. For over 20 years The Humphrey Group has been coaching thousands of senior business people who wish to lead every time they speak. The firm's training programs, such as Speaking as a Leader and Taking the Stage , have been delivered globally to over 100,000 people directly and through train-the-trainer programs. The Humphrey Group's clients include blue chip companies around the world. Judith has published articles in the Harvard Management Communication Letter , Vital Speeches of the Day , and Presentations That Persuade and Motivate (Harvard Business School Press). The Humphrey Group has offices in Toronto and Vancouver and its website is www.thehumphreygroup.com.
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