Table of Contents

Preface

Introduction

Case 1: Market Insight: Horizon Scanning of Service Robotics Landscape by Sarah Lai‐Yin Cheah

Case 2: Technology Insight: Literature Review and Patent Analysis of Service Robot Research by Sarah Lai‐Yin Cheah

Case 3: Assessing Future Impact: Developing Scenario Stories by Sarah Lai‐Yin Cheah and Cameron Jin Kheng

Case 4: Technology Management: Building and Validating Roadmaps by Sarah Lai‐Yin Cheah and Cameron Jin Kheng

Case 5: Commercialization Strategy with Quality Function Deployment by Sarah Lai‐Yin Cheah and Saiteja Pattalachinti

Conclusion

About the Author

Dr. Sarah Cheah is Associate Professor with the Business School of the National University of Singapore, with research and practice in innovation, entrepreneurship and technology management. Dr. Cheah has played advisory role in the Singapore Institute of Technology on lean transformation and innovation, the National Robotics R&D Programme Office of Singapore on technology roadmapping, and the Science and Engineering Research Council of the Singapore Agency for Science, Technology and Research on Futurescape 2025 program. Dr. Cheah has published in international journals in the areas of R&D commercialization, startup ecosystem and business model innovation.