Table of Contents

PART ONE: THE BASICS OF PRACTICAL PLANNING: DOING WHAT′S RIGHT
Introduction to Practical Planning
Identifying and Resolving Problems
A Six-Step Process
PART TWO: PLANNING: WHERE ARE YOU HEADED NOW? WHERE SHOULD YOU BE GOING? SELECTING THE APPROPRIATE PLANNING SCALE
Selecting the Planning Scale
What Should Be Planned?
Types of Strategic Planning
PART THREE: THE ORIGINS OF MEGAPLANNING: THE BIG PICTURE
The Rationale for Needs Assessment
Identifying Problems Based on Needs
Useful Tools and Approaches for Needs Assessment
Developing Detailed Performance Indicators
PART FOUR: THE STEPS AND TOOLS OF MACROPLANNING
Mission Analysis
Developing the Overall Management Plan
PART FIVE: THE BRIDGE BETWEEN MACROPLANNING AND MICROPLANNING
Planning in Detail
Identifying Functions
Task Analysis (A System Analysis Option)
Methods-Mean Analysis
PART SIX: SELECTING THE PROPER METHODS AND TOOLS FOR DOING
Tools and Techniques for Obtaining Required Results
PART SEVEN: FROM PLANS TO RESULTS: IMPLEMENTATION
Doing What You′ve Planned
Implementation
PART EIGHT: EVALUATION AND CHANGE
Evaluation and Revision
What Was Accomplished? What Should Be Changed? What Should Be Kept?

About the Author

Roger Kaufman is Professor Emeritus, Florida State University, and Director of Roger Kaufman & Associates. He is also Distinguished Research Professor at the Sonora Institute of Technology. His PhD is in communications from New York University. He consults with public and private organizations in the United States, Canada, Australia, New Zealand,   Latin America, and Europe. He is a Certified Performance Technologist and a Diplomate in School Psychology and a Fellow in Educational Psychology of the American Psychological Association. He has been recognized by the ASTD for Distinguished Contribution to Workplace Learning and Performance. Dr. Kaufman has published 39 books and more than 256 articles on strategic planning, performance improvement, quality management and continuous improvement, needs assessment, management, and evaluation.