Table of Contents

Foreword by Robert J. O'Neill, Jr.
Introduction
Strategic Planning: A Comprehensive Model
Preparing to Plan
Conducting an Environmental Scan to Determie Strategic Issues
Developing a Mission Statement
Developing Strategies
Assessing Strategic Risks/Benefits
Tactical (Operational) Planning: Tying Strategic Planning to the Budget
Tools for Strategic Planning
Launching the Plan and Beyond
Case Studies in Public Sector Strategic Planning
Appendix
Select Bibliography
Index

Promotional Information

The author presents a concise overview of the strategic planning process, defines the terms involved, and provides a step-by-step methodology for organizations ready to move into the actual implementation of strategic planning.

About the Author

JAMES L. MERCER is President of The Mercer Group, Inc., a management consulting firm in Atlanta, Georgia. He has published over two hundred articles and reports and co-authored three books on public management.