Table of Contents

Preface
Acknowledgments

CHAPTER ONE
DISCIPLINE 1: ALIGN YOUR SUPPLY CHAIN WITH YOUR BUSINESS STRATEGY
The Core Strategic Vision
How Companies Use Their Supply Chain to Compete
Key Elements of Supply Chain Strategy
Tests of a Good Supply Chain Strategy

SUPPLY CHAIN MANAGEMENT PROFILE
BASF: INCREASING FARM YIELDS THROUGH INNOVATIONS IN CHEMISTRY

CHAPTER TWO
DISCIPLINE 2: DEVELOP AN END-TO-END PROCESS ARCHITECTURE
Designing an Integrated Supply Chain Process Architecture
Key Processes for End-to-End Supply Chain Management
Tests for a Good Supply Chain Architecture

SUPPLY CHAIN MANAGEMENT PROFILE
ESSILOR: BUILDING AN EFFICIENT SUPPLY CHAIN TO SERVE THE COMPANY’S MISSION

CHAPTER THREE
DISCIPLINE 3: DESIGN A HIGH-PERFORMING SUPPLY CHAIN ORGANIZATION
Three Activities Essential for Designing Your Company’sSupply Chain Organization
Other Defi ning Characteristics of Exceptional Supply Chain Organizations

SUPPLY CHAIN MANAGEMENT PROFILE
HAIER: PURSUING THE CUSTOMER-INSPIRED SUPPLY CHAIN

CHAPTER FOUR
DISCIPLINE 4: BUILD THE RIGHT COLLABORATIVE MODEL
Understanding Collaboration
The Path to Successful Collaboration
Tests of Successful Collaboration

SUPPLY CHAIN MANAGEMENT PROFILE
KAISER PERMANENTE: THRIVING UNDER PRESSURE

CHAPTER FIVE
DISCIPLINE 5: USE METRICS TO DRIVE PERFORMANCE
Supply Chain Performance Measurement: Selecting the Right Metrics
Supply Chain Performance Management: Making Metrics Matter

SUPPLY CHAIN MANAGEMENT PROFILE
LENOVO: MOVING FULL-SPEED AHEAD

CHAPTER SIX
BENCHMARKING RESULTS: THE BEST-IN-CLASS PERFORMANCE ADVANTAGE
The Relationship Between Supply Chain Performance andFinancial Performance
Driving Supply Chain Performance
Mastering Complexity for Superior Performance

SUPPLY CHAIN MANAGEMENT PROFILE
SCHLUMBERGER: INTEGRATING PEOPLE AND TECHNOLOGY FOR SERVICE EXCELLENCE

CHAPTER SEVEN
TRANSFORM YOUR SUPPLY CHAIN
Setting Improvement Priorities
Designing the Transformation Road Map
Implementing the Change

Notes
Bibliography
Index

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide



McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide