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Supporting Windows 8


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Table of Contents

1. USING WINDOWS 8. What's New with Windows 8. Getting Around the Windows 8 Interface and the Windows Desktop. 2. INSTALLING WINDOWS 8. Installing Windows 8. Installing and Using Virtual Machines with Client Hyper-V. 3. MAINTAINING AND TROUBLESHOOTING WINDOWS 8. Maintaining Windows 8. Tools for Troubleshooting Windows 8. LABS FOR CHAPTER 1: USING WINDOWS 8. Lab A.1: Install a Windows 8 App and Manage the Start Screen. Lab A.2: Use Task Manager. Lab A.3: Use a Microsoft Account and SkyDrive. Lab A.4: Use the Main and People Apps. LABS FOR CHAPTER 2: INSTALLING WINDOWS 8. Lab B. 1: Use the Windows 8 Upgrade Assistant. Lab B.2: Perform a Clean Installation of Windows 8. Lab B. 3: Upgrade to Windows 8. Lab B. 4: Update to Windows 8.1. Lab B. 5: Use Client Hyper-V to Manage a VM. LABS FOR CHAPTER 3: MAINTAINING AND TROUBLESHOOTING WINDOWS 8. Lab C.1: Gather and Record System Information. Lab C.2: Protect Against Malware. Lab C.3: Use the Problem Steps Recorder. Lab C.4: Explore Tools to Solve Windows 8 Startup Problems. Lab C.5: Create and Use a Custom Refresh Image. Lab C.6: Sabotage and Repair Windows 8.

About the Author

Jean Andrews has more than 30 years of experience in the computer industry as well as more than 13 years of teaching in the college classroom. She has worked in a variety of businesses where she's designed, written, and supported application software. She has also managed a computer repair help desk and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she's written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in north Georgia.


"These chapters are really good. They are very thorough, and written in a way that students can easily understand. Greatest strength for Chapter 1 is the extensive coverage of the Start Screen and how to use it to accomplish most tasks. Greatest strength for Chapter 2 is the variety of troubleshooting tools available, and easy explanations on how to use them."

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