1. Introduction. 2. Scenarios. 3. Charts. 4. Critical Thinking. 5. Decisions and Decision-Making. 6. Frameworks. 7. Graphics. 8. Idea Generation Tools. 9. Management Tools. 10. Miscellaneous Tools. 11. Multiple Views. 12. Process Tools. 13. Risk Management. 14. Systems Engineering Tools. 15. Tables and Matrices. 16. Templates.
Joseph Kasser has been a practicing systems engineer and project manager for more than 45 years and an academic for almost 20 years. He is a Fellow of the Institution of Engineering and Technology (IET), a Fellow of the Institution of Engineers (Singapore), the author of four books and many conference and journal papers. He is a recipient of many awards including NASA's Manned Space Flight Awareness Award (Silver Snoopy) for quality and technical excellence for performing and directing systems. He spent 2007-2016 teaching and researching the nature of systems thinking.