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Taking Minutes of Meetings is a practical guide that takes you through the entire process behind minute taking from arranging the meeting, writing the agenda, creating the optimum environment, taking, structuring and writing notes up accurately.

About the Author

Joanna Gutmann is a freelance training consultant specialising in office communication. She has a background in secretarial work, and extensive experience in the design and development of courses for secretaries. She is a member of the Chartered Institute of Personnel Development (CIPD). You can visit her website at http://www.joanna-gutmann.co.uk/ . To download Joanna's handy app for help with punctuation app, visit: http://www.joanna-gutmann.co.uk/dotsandsquiggles/