Table of Contents

• • Chapter - 0: Introduction;
  • Chapter - 1: Background;
  • Chapter - 2: Arranging a meeting;
  • Chapter - 3: Sections of a meeting;
  • Chapter - 4: Agenda;
  • Chapter - 5: Personal preparation;
  • Chapter - 6: Attending the meeting;
  • Chapter - 7: Working effectively with the chairperson and group;
  • Chapter - 8: Taking notes;
  • Chapter - 9: Structuring notes;
  • Chapter - 10: Writing up the minutes;
  • Chapter - 11: The minutes;
  • Chapter - 12: Recording decisons and actions;
  • Chapter - 13: Layout and numbering;
  • Chapter - 14: Minutes for different types of meeting;

About the Author

Joanna Gutmann is a freelance training consultant specialising in office communication. She has a background in secretarial work, and is a member of the Chartered Institute of Personnel Development (CIPD). You can visit her website at http://www.joanna-gutmann.co.uk/ . To download Joanna's handy app for help with punctuation, visit:http://www.joanna-gutmann.co.uk/dotsandsquiggles/