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Therapeutic Recreation Programs in the Community
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Table of Contents

Foreword; Preface; Problem Solving: A Professional Need; The Use of the Case Study Method in Problem Solving; The Problem Solving Process; Organisational Culture and Climate: Setting the Stage for Problem Solving; Problem Solving in a Context of Change; Facilitating Creative Thinking; Problem Solving Approaches and Techniques; Brainstorming; Nominal Group Technique; Focus Groups; Role Playing Technique; Mathematical Modelling; Fishbone Diagram; Decision Trees; Conflict Resolution and Mediation Techniques; Case Studies; Human Relations; Marketing and Publicity; Planning and Policy Development; Liability and Risk Management; Financial Management; Index.

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