Table of Contents

Acknowledgments
Editors
Contributors

Introduction: Broadband as Experimentation and Policy Learning
Karen Mossberger, Eric W. Welch, and Yonghong Wu

PART I Evaluation In the Context of Broadband

1. The Changing Context for Broadband Evaluation
William Lehr


PART II Diverse Methods

2. Measuring Broadband and Its Impacts
John B. Horrigan

3. Using Random Experiments to Measure the Impact of Computers, the Internet, and Other Forms of Technology on Educational Outcomes
Robert Fairlie

4. Broadband Adoption and Ethnographic Approaches
Jessica Crowell

5. Addressing Spatial Inequality in Broadband Use and Community- Level Outcomes
Caroline J. Tolbert, Karen Mossberger, Natasha Gaydos, and Mattia Caldarulo


PART III Asking the Right Questions

6. Broadband for Telemedicine and Health Services
Sharon Strover

7. Opportunities and Challenges in Advancing Broadband- Enabled Government Services
Alfred T. Ho

8. Digital Media's Impact on Civic Engagement: Challenges and Opportunities for Evaluation Research on Broadband Technologies, Young People, and Citizen Engagement
Michael A. Xenos

Conclusion: Evaluation for the Broadband Future
Eric W. Welch

About the Author

Karen Mossberger is the Frank and June Sackton Professor in the School of Public Affairs and Director of the Center on Technology, Data, and Society at Arizona State University. Her research includes digital inequality, digital government, impacts of technology use, and local government. Her co-authored books on technology include Digital Cities: The Internet and the Geography of Opportunity (2012, Oxford), Digital Citizenship: The
Internet, Participation and Society (2008, MIT Press), and Virtual Inequality: Beyond the Digital Divide (2003, Georgetown University Press). She is an elected fellow in the National Academy of Public Administration.

Eric W. Welch is Professor in the School of Public Affairs at Arizona State University, where he teaches organization and network theory, institutional design, and science and innovation policy. He received his doctorate from the Syracuse University's Maxwell School of Citizenship and Public Affairs where he specialized in science and environmental policy. Dr. Welch currently directs the Center for Science, Technology, and Environmental Policy Studies (C-STEPS) at ASU. He has
published over 100 peer-reviewed articles, refereed proceedings, and book chapters.

Yonghong Wu is Professor in the Department of Public Administration at the University of Illinois at Chicago. He received his PhD from the Syracuse University's Maxwell School of Citizenship and Public Affairs where he specialized in public finance and science and technology policy. Dr. Wu's recent research has focused on state and local fiscal policy-making, public finance, and government funding of research and development. He has published one book and over 30 peer-reviewed
articles, refereed proceedings, and book chapters.

Reviews

As the world invests in new broadband initiatives to meet unmet needs and foster innovation, this book demonstrates the importance of interdisciplinary evaluation tools for effective policy making. An essential read for anyone interested in a comprehensive policy approach accounting for diversity in broadband connectivity, adoption, and use.
*Tithi Chattopadhyay, Princeton University*

Broadband deployment and adoption have become one of the most pressing policy concerns both in the United States and internationally. This book provides researchers, policy makers, and students with vital insights on how to conduct sound policy evaluation, with contributions reflecting hard-won field experience.
*Henning Schulzrinne, former US Federal Communications Commission Chief Technologist*

Many discuss broadband impact, but this book provides actual evidence. Drawing on approaches ranging from experiments, surveys, and spatial analysis to ethnography, this volume provides the latest documentation on broadband's availability, use, and impact. I highly recommend it for all interested in getting the most out of digital connectivity.
*Darrell West, Brookings Institution*