Dennis S. Reina and Michelle L. Reina are principals of Chagnon & Reina Associates, Inc., an organization development research and consulting firm. They are change management consultants, executive coaches, and speakers who each have a Ph.D. in Human Organizational Systems. They have worked with and conducted research in over 65 organizations in private industry, state government, higher education, and the non-profit sector, including AT&T, BF Goodrich Aerospace, Harvard University, Ben & Jerry's, Bankers Trust, and Walt Disney World.
"Better than anyone else, the Reinas are bringing the human side of
the equation back into our organizations. They're showing us that
trust isn't a feeling but a tangible element that influences how we
interact. The Reinas have ventured into territory where no one has
gone before in this third edition."
--Eric Deschenes, Vice President, Canada Segments and Targeted
Customers, and Vice President, Energy Business for Canada,
Schneider Electric Canada Inc.
"This third edition breaks through theory into our personal
realities to reveal the possibility each one of us has to build or
rebuild trust in our workplaces and lives. It is personal,
universal, relevant to all aspects of life, and deeply empowering:
a timely, accessible gift."
--Katherine Armstrong, Director, Business Transformation, Volac
International, United Kingdom
"A powerful, insightful, yet accessible approach to understanding
the impact when trust is broken--both at home and in the workplace.
The Seven Steps for Healing provide a framework that empowers you
to take responsibility, identify when and why trust was broken, and
restore trust again. This third edition is filled with useful
lessons."
--Heidi Dross, Senior Director, Group Benefits, Aetna Health
Insurance "In this third edition of Trust and Betrayal in the
Workplace, both leaders and followers are given a fresh
perspective on trust. This is not an update; rather, it's a new
book written not only for management, but also for every person in
the whole organization."
--Thomas C. Johnston, Dean, New England School of Communications,
Husson University
"In this latest edition, the Reinas have demonstrated that trust
is the foundation for all relationships, both in the workplace and
in our everyday lives. They've taught us how to make trustworthy
connections so we can create an environment where teamwork
flourishes and people want to work."
--Landon Cobb, CPA, FLMI, Vice President, Finance, Fidelity &
Guaranty Life "This third edition is a simple approach to a very
complex problem. It's about leveraging your strengths to create
alignment between who you are, what you love to do, and the
relationships you value. This book is the answer to a great
need."
--Susan Harpster, Executive Director, Group Insurance - New
Business and Administrative Risk Services, Aetna
"This third edition of Trust and Betrayal in the Workplace
offers readers the opportunity to learn the value of trust, the
danger of betrayal, and the path to healing and improvement. These
concepts are essential to success."
--Kevin W. Donovan, CEO, Mt. Ascutney Hospital and Health Center
"In the third edition of Trust and Betrayal in the
Workplace, Dennis and Michelle Reina present effective insight
into the crucial role that trust plays in making an organization
successful and sustainable. Trust creates an ethos of sanguinity
and alliance that leads to a performance-driven environment. A
compelling read!"
--Dr. Saagarika Ghoshal, Director, Human Resources, Metro Cash and
Carry, Bengaluru, India
"Powerfully and beautifully written, this new edition of Trust
and Betrayal in the Workplace is full of valuable instruction,
meaningful stories, and practical guidance, as well as being a real
pleasure to read. After reading it, I am convinced that
strengthening trust will allow us to unlock greater success in our
workplaces."
--Catherine Robinson-Walker, President, The Leadership Studio, and
author of Leading Valiantly in Healthcare "The third edition
carries a powerful message: if you want more trust in your
relationships with others, first change your own behaviors and
actions. More than ever before, sustainable relationships based in
trust are a crucial competitive advantage. Trust and Betrayal in
the Workplace provides actionable techniques to help you
build and sustain trust."
--Tim Mai, Senior Vice President, LPL Financial
"Michelle and Dennis Reina's work illustrates why trust is a
critical component to any organization's success. This book is a
must-read for all those who want to build trust, both within
themselves and in their relationships with others."
--Marcia Applegate, Human Resource Leader "This book helped me
become aware of the subtle erosions of trust in my relationships
and equipped me to respond with thoughtfulness and compassion. I'm
certain the skills I've learned will give me an advantage when I
enter the workplace after graduation."
--Julia Rauen, Sophomore, Echols Scholar, University of
Virginia
"In this third edition of Trust and Betrayal in the
Workplace, you will find an insightful and understandable road
map to help you, your colleagues, and your customers build trust
and function at your highest levels. Well written and thoroughly
relatable, this book is a must-read for any organization and its
leaders."
--Kevin McCarthy, President and CEO, PC Construction Company "Drs.
Dennis and Michelle Reina do more than teach us how to work through
bad situations in our relationships. They teach us how to avoid
getting in those situations in the first place."
--Lisa Schoonhoven, Human Resources Manager, Schneider Electric,
Canada "Trust is the key issue for our times, and Dennis and
Michelle Reina are the go-to experts on trust. Read their brilliant
book before trust becomes an issue. You can trust their advice--I
do!"
--Jesse Lyn Stoner, coauthor Full Steam Ahead! and
Leading at a Higher Level
"In this new edition of Trust and Betrayal in the
Workplace, the Reinas remind us that leaders can't be the sole
guides in creating trust: we all have a responsibility to practice
healthy, trustworthy behaviors. The Reinas are on to something
huge."
--Jay Fayette, Senior Vice President, PC Construction Company "This
new edition of Trust and Betrayal in the Workplace is
resourceful, timely, and practical. I continue to use the proven
and thoughtful strategies in my work. This amazing book is a must
read!"
--Jill C. Dagilis, Executive Director, Worcester Community Action
Council, Inc.
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