"Steve Kelman offers a unique and crucial perspective on this very important instance of the worldwide movement toward 'debureaucratizing' government. He brings to the study of organizational change the insightful, informative mix of an experienced executive's observations and a social scientist's analysis of rich survey evidence. Everyone concerned with good government needs to get this book." --Hal G. Rainey, School of Public and International Affairs, University of Georgia
Steven Kelman is the Weatherhead Professor of Public Management at Harvard University's John F. Kennedy School of Government. From 1993 to 1997 he administered the Office of Federal Procurement Policy at the U.S. Office of Management and Budget, where he was a leading figure in "reinventing government" efforts. His previous books include Procurement and Public Management: The Fear of Discretion and the Quality of Government Performance and Making Public Policy: A Hopeful View of American Government.
"Blending abstract or mathematical models with practical-minded
situation and responses, Unleashing Change is a valuable resource
and reference to consult when attempting large-scale bureacratic
reorganizations, from corporate hierarchies to the government of
nations." — Wisconsin Bookwatch|"Steve Kelman's creative research,
augmented by his own considerable experience as a reform-minded
federal official, gives this book unusual depth and authenticity."
—Rosabeth Moss Kanter, Harvard Business School|"An excellent
book...readable and whilst secure intellectually it also touches on
practical concerns." —Colin Carnall, Journal of Change Managment,
11/1/2005|"
" — Reference and Research Book News, 11/1/2005|"An original and
important contribution to the literature.... This major
contribution effectively undercuts archaic clichés and offers
strong possibilities for future research that could have a
significant impact on public administration theory and practice."
—E. Lewis, New College of Florida, Choice, 12/1/2005|"There can be
little doubt that this is a clever and interesting book. Its
conceptual and methodological sophistication carry it well above
most run-of-the-mill public administration texts and, equally,
above many books on change management.... It is an accomplished
work by a leading public management academic. A satisfying analysis
of a particular episode, it is also full of stimulating ideas that
can be carried further in other contexts." —Christopher Pollitt,
Erasmus University Rotterdam, Administrative Science Quarterly,
6/1/2006|"Steve Kelman's UNLEASHING CHANGE is empirical social
science at its best and administrative science at its finest. An
analytic tour de force, it is also surprisingly personal and
engaging. Kelman not only lays out a potent and thoughtful
conceptual framework, but also relates the compelling tale of an
academic actually using that framework to great effect. A 'must'
read." —Roderick M. Kramer, Stanford Graduate School of
Business|"He writes in a clear, readable style, using memorable
examples and avoiding the usual management jargon. This 308-page
book offers a clear road map for anyone looking to make
organizational changes." —Trudy Walsh, Government Leader: Managing
for Results|"I am confident that public administration scholars
will read it for many years to come. Kelman masterfully
operationalizes concepts drawn from social psychology, constructs
and analyzes nonlinear and interaction effects, and breaks his
large sample into informative subsamples." —Sanford Borins,
University of Toronto, Journal of Public Administration Research
and Theory, 8/24/2005|"Kelman's study of a large-scale reform
effort on the front lines of government provides an unusually rich
and complex look at how change occurs. This book will be useful
both to academics and practitioners/polcy makers....This book
reminds us what social science is all about. Organization and
management theory could use more studies like this." —Kathleen M.
Sutcliffe, University of Michigan, Ann Arbor, Academy of Management
Review|"This is an interesting and important book. It illustrates a
valuable, successful intervention, and it debunks many
taken-for-granted assumptions about organizational change." —Jean
M. Bartunek, Boston College, International Public Management
Journal|"Steve Kelman offers a unique and crucial perspective on
this very important instance of the worldwide movement toward
'debureaucratizing' government. He brings to the study of
organizational change the insightful, informative mix of an
experienced executive's observations and a social scientist's
analysis of rich survey evidence. Everyone concerned with good
government needs to get this book." —Hal G. Rainey, School of
Public and International Affairs, University of Georgia|"This is an
extraordinary book that might cause a 'mental revolution' in any
public administration scholar who reads it....Steve Kelman
masterfully engages the reader in a provocative intellectual
dialogue that reaches out to the postbureaucratic world." —Vadym V.
Pyrozhenko, Syracuse University, Public Administration Review
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