Ion Staunton was a pest management technician before he became the founding secretary of the New South Wales and national pest control associations. His management and organisational skills helped to overcome the competing company wariness of the 1960s so that the industry is now focused on the goal of providing the best possible service for its customers. Ion has since developed a DIY termite monitor and treatment station that, for the first time, allows homeowners to be vitally involved in reducing the threat from nests that surround their homes. Phillip Hadlington AOM is a consultant in pest control and tree care. He retired from a distinguished career in research as a forest entomologist in New South Wales, having also played the most significant and influential role in educating not only the pest management industry but ordinary homeowners who attended his many courses and read his many books. He was awarded the Order of Australia Medal in 2000 for his long-term contribution to the Australian community directly, and indirectly, through his education of the pest management industry which in turn serves the community. John Gerozisis has worked for many years in the pest control industry as an entomologist, pest control operator and consultant. He is a Science graduate from the University of New South Wales (with majors in Entomology and Zoology) and spent ten years as a teacher of pest control with NSW TAFE and a further ten years undertaking timber inspection and consultative work for a leading Sydney building consultancy.