Preface; Part I. Introduction and Theory: 1. Values-based practice in health care: setting the scene; 2. Teamwork and collaborative practice in modern health care; 3. Communication within teams and between professionals; Part II. Primary Care and the Primary Health Care Team: 4. A patient complaint: team meetings, policy and practice values – raising awareness in the team; 5. A well person health check, health promotion and disease prevention: different lifestyles, different values; 6. A patient with medically unexplained symptoms: applying evidence and values; 7. A request for strong analgesia: honesty and truth; 8. Asylum seekers and refugees: working across cultures; 9. A request for a home birth and other pregnancy related consultations; 10. Community-based care and the wider health care team Dawn Forman; 11. Ageing and end of life decisions; 12. Referrals and the interface between primary and secondary care: looking after 'our' patients; 13. Living with visible difference and valuing appearance; 14. Collaboration with other professionals: in and outside health care; 15. Learning in and about teams; Afterword; Index.
Discusses values from the perspective of different health care professionals and why teams and collaborations may succeed or fail.
Jill E. Thistlethwaite is Professor of Medical Education and Director of the Centre for Medical Education Research and Scholarship, School of Medicine, University of Queensland, Australia. She is a practising general practitioner.
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