Introduction. Valuing Technology. Technology acquisition and consumption. Drivers of change: organisational and technological imperatives. Organisational Cultures and Identities. Administering organisational space: standardisation and malleability. Mediating change: corporate and workplace culture. Rationalising knowledge: professional identity and the construction of need. Gendered organisation, gendered technology. Finding Certainty. Making it useable: Constructions of usability. Securing stability, constructing value. Conclusions.
McLaughlin, Janice; Rosen, Paul; Skinner, David; Webster, Andrew
"The authors of" Valuing Technology ...suggest that adding IT to an organization, and finding "value" in that technology, is a complex process that happens as much at the frontline work site as it does at the upper levels of management.American Journal of Sociology "September 2001 ."
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