Introduction xi Imagining Better Results for Teams I. What is a Visual Team? 1 Using Graphics Across the Whole Workflow 1. Working Like Designers 3 Why Visual Teams Get Results 2. Why Be a Visual Team? 15 The Case for Collaboration 3. A Graphic User Interface for Teams 29 The Drexler/Sibbet Team Performance Model II. Leading Visual Teams 55 Seeing the BIG Picture 4. So You've Just Been Promoted 57 Understanding Team Leadership 5. Managing Four Flows of Activity 73 Attention, Energy, Information, & Operations 6. Supporting Innovation 83 Providing Visual Tools III. Visual Team Startup 93 Creating Trust, Focus, & Commitment 7. Visualizing Purpose 95 Orienting to Your Mission 8. Seeing Yourself As a Team 107 Developing Trust 9. Clarifying Goals 117 Using the Graphic Gameplan 10. Consensus or Command? 131 Deciding Commitments IV. Sustaining Results 149 Innovating for High Performance 11. Graphics & Project Management 151 Implementation You Can Literally See 12. Visualizing & Innovating 159 Understanding High Performance 13. Assessments, Dialogues, & Sharing Rallies 171 The Importance of Learning & Renewal V. Growing a Visual Team Culture 183 Thinking BIG About Opportunities 14. Introducing Visual Teams 185 Communicating Benefits 15. Developing Visual Team Skills 193 Learning Tips & Tools 16. Shared Visual Language 201 Toward an Operating System for Visual Teams VI. New Technology Tools 219 A Revolution in Visual Collaboration 17. Visual Tools Come of Age 221 Experiencing High Performance at the Institute for the Future 18. Graphics for Distributed Teams 231 Web & Teleconferences 19. Team Rooms & the Net 241 Physical Places or Virtual Spaces? 20. Mobile Technology 249 Reshaping Tomorrow's Teams VII. Links, Tools, & Other Resources 263 21. Websites & Bibliography 265 Appendix 273 Jack R. Gibb's Original Research 273 Summary of Arthur M. Young's Theory of Process 274 Index 277
DAVID SIBBET is a world leader in the area of graphic facilitation and visual thinking for groups. He is the founder and president of The Grove Consultants International, a company whose leading-edge group-process tools and services for panoramic visualization, graphic facilitation, team leadership, and organizational transformation are used by consultants and organizations around the world. Sibbet has been the visual cartographer for the TED conference, and is the recipient of the OD Network Members Award for Creative Contribution to the field of organizational development.