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VoIP For Dummies
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VoIP is the technology that makes voice communication over the Internet possible; the primary advantage of VoIP over regular phone service is cost savings This book explains in simple terms all the current options for VoIP and converged telecommunications, enabling readers to understand and implement these new technologies in their businesses as well as in their homes Features useful case studies demonstrating how to implement VoIP in varying scenarios for both corporate and consumer customers Sharing his experiences in VoIP and converging technology over the past 24 years, Timothy Kelly shows how to use new converging methods in order to achieve more bandwidth, better quality of service, and significantly lower costs
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Table of Contents

Foreword xxi Introduction 1 Part I: VoIP Basics 9 Chapter 1: Getting Down to Business with VoIP 11 Chapter 2: VoIP: Not Your Father's Telephone Service 21 Chapter 3: Everything You Need to Know About Charges 41 Part II: Taking VoIP to Your Network 61 Chapter 4: Road Map to VoIP Transports and Services 63 Chapter 5: Getting Switched 81 Chapter 6: Going Broadband 93 Chapter 7: We're Dedicated 105 Chapter 8: Going Wireless 119 Chapter 9: Using VoIP on the Internet 129 Chapter 10: Telephones and VoIP 141 Part III: Making the Move to VoIP 153 Chapter 11: Simplifying Cost Management 155 Chapter 12: Locations Galore 173 Chapter 13: Setting Up the Smaller Office 187 Chapter 14: Providing Dollars and Support for VoIP 199 Part IV: The Part of Tens 209 Chapter 15: Ten Reasons Why Your Company Should Switch to VoIP 211 Chapter 16: Ten Reasons Why You Should Switch to VoIP at Home 217 Chapter 17: Ten VoIP Myths 221 Chapter 18: Ten VoIP Manufacturers 227 Part V: Appendixes 233 Appendix A: VoIP Providers 235 Appendix B: Glossary 239 Index 259

About the Author

Timothy V. Kelly has designed computer and telecommunications networks for companies of all sizes. He's a professor for the Davis School of Business and Economics at ECSU, a constituent campus of the University of North Carolina.

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