Table of Contents

• • Chapter - 00: Introduction;
  • Chapter - 01: The Role of the Warehouse;
  • Chapter - 02: Role of the Warehouse Manager;
  • Chapter - 03: Warehouse Processes: Receiving and Put-away;
  • Chapter - 04: Warehouse Processes: Pick Preparation;
  • Chapter - 05: Picking Strategies and Equipment;
  • Chapter - 06: Order-picking Methods;
  • Chapter - 07: Warehouse Processes from Replenishment to Despatch and Beyond;
  • Chapter - 08: Warehouse Management Systems;
  • Chapter - 09: Warehouse Layout;
  • Chapter - 10: Storage and Handling Equipment;
  • Chapter - 11: Resourcing a Warehouse;
  • Chapter - 12: Warehouse Costs;
  • Chapter - 13: Performance Management;
  • Chapter - 14: Outsourcing;
  • Chapter - 15: Health and Safety;
  • Chapter - 16: The Warehouse and the Environment;
  • Chapter - 17: The Warehouse of the Future;
  • Chapter - 00: Appendix 1 – Warehouse Audit Checklists;
  • Chapter - 00: Appendix 2 – Barcodes;
  • Chapter - 00: Websites of Companies That Have Contributed to This Book and Other Useful Websites;
  • Chapter - 00: Glossary of Terms and Abbreviations

About the Author

Gwynne Richards has over 30 years of experience in warehouse management and logistics. As well as running his own successful logistics consultancy, he provides a number of courses on warehouse and transport management and logistics outsourcing for practitioners. He is also the co-author of The Logistics and Supply Chain Toolkit with Susan Grinstead, also published by Kogan Page. He is a Fellow of the Chartered Institute of Logistics and Transport.

Reviews

"There are few people in the world with Gwynne's specialist knowledge and experience, and aligned to the rapid pace of change in today's logistics industry his latest edition of Warehouse Management is an invaluable tool in understanding best practice in this vitally important but often understated business. Seasoned practitioners as well as the young talent needed by the industry will find this a great source of reference and learning."
*Peter Ward, Chief Executive, UK Warehousing Association (UKWA)*

"Comprehensive! Warehouse Management is an excellent resource for anyone with warehouse and distribution responsibilities. This books provides readers with a deep understanding of the principles of warehouse management and opportunities to improve inefficiencies."
*Michael Mikitka, Warehousing Education and Research Council (WERC)*

"A great resource for students and practitioners. Whether at university or CPD level, Gwynne Richards' third instalment provides timely updates that warehousing and operations professionals need to stay ahead."
*Kevin Richardson, Chief Executive, Chartered Institute of Logistics and Transport (CILT) UK*

"Warehouse Management addresses the full spectrum of knowledge needs on the topic."
*Kelly Barner, Buyers Meeting Point*

"Gwynne Richards' Warehouse Management provides an essential 'one stop shop' for both practitioners and those that want to fully understand the fundamentals of how to manage a business storage facility. For a fairly technical topic, I have found the book to be easy to read, where industry terms are clearly explained and examples provided of the best practices described. This book is a must read for everyone in the supply chain and logistics industries, business students and all individuals that want to understand more about how to operate a warehouse."
*Phil Wood, Order to Cash Manager, Northern Europe, Mondelez International*

"There is no question that Gwynne Richards' book, "Warehouse Management," contributed to my getting my latest Supply Chain role. I purchased the e-version and the links to the YouTube videos alone are worth the investment. The content is simply fantastic, especially the audit checklists, so much so that I will now purchase a hardcopy for my office. I had been out of warehousing for several years and Gwynne's book ensured that I was well prepared and more confident for my interviews. My sincere thanks to the author!"
*Jim Westberg - Sr. Director - Supply Chain*