Table of Contents

• • Chapter - 00: Introduction;
  • Chapter - 01: The role of the warehouse;
  • Chapter - 02: Role of the warehouse manager;
  • Chapter - 03: Warehouse processes - Receiving and put-away;
  • Chapter - 04: Warehouse processes - Pick preparation;
  • Chapter - 05: Goods-to-person and person-to-goods picking;
  • Chapter - 06: Order-picking methods;
  • Chapter - 07: Warehouse processes from replenishment to despatch and beyond;
  • Chapter - 08: Information systems in the warehouse;
  • Chapter - 09: Warehouse layout;
  • Chapter - 10: Storage and handling equipment;
  • Chapter - 11: Resourcing a warehouse;
  • Chapter - 12: Warehouse costs;
  • Chapter - 13: Performance measurement and management;
  • Chapter - 14: Health and safety;
  • Chapter - 15: The warehouse and the environment;
  • Chapter - 16: The warehouse of the future;
  • Chapter - 17: Appendix 1 Global warehouse costs;
  • Chapter - 18: Appendix 2 Warehouse audit checklists;
  • Chapter - 19: Bibliography;
  • Chapter - 20: Websites of companies that have contributed to this book and other useful websites;
  • Chapter - 21: Glossary

About the Author

Gwynne Richards has over 30 years of experience in warehouse management and logistics and is based in the Vale of Glamorgan, UK. As well as running his own successful logistics consultancy, he provides a number of courses on warehouse and transport management and logistics outsourcing for practitioners. He is the co-author of The Logistics and Supply Chain Toolkit with Susan Grinstead and The Logistics Outsourcing Handbook with Jo Godsmark, both published by Kogan Page.

Reviews

"This book is both an essential textbook for students and a valuable handbook for practitioners. All the most important warehousing concepts are thoroughly explained and, drawing on his specialist knowledge and experience, Gwynne Richards uses case studies to bring them to life for the reader. Highly recommended reading!"
*Clare Bottle, CEO, UK Warehousing Association*

"The publication of the fourth edition of Warehouse Management is timely. We have learnt a huge amount about supply chain logistics generally, and warehouse operations specifically, during the challenging Covid-19 pandemic period. In this context, Gwynne Richards brings his unique and unrivalled knowledge of the subject to this new edition. It can be read equally profitably by supply chain practitioners and students alike."
*Edward Sweeney, Professor of Supply Chain Management, Heriot Watt University*

"This fourth edition of Warehouse Management is very welcome and provides great insight into all aspects of the subject. I know from my work with Gwynne Richards at The University of Warwick that his students appreciate the book as a source of reference during their studies. It is an invaluable addition to the bookshelves of students and experienced practitioners alike."
*David James, V.P. of Subsidiary Development & Management, KNAPP AG*

"Warehouse Management, fourth edition, is an essential 'one-stop shop' for both experienced practitioners and those who want to fully understand the fundamentals of how to manage a business storage facility. This is a technical topic, yet the book is accessible, with industry terms clearly explained and examples of best practice provided. Warehouse Management is a must-read for everyone in the supply chain and logistics industries, business students and those who want to understand more about how to operate a warehouse."
*Phil Wood, Strategic Programs Director – Northern Europe, Mondelez*