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When Teams Work


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Table of Contents

  1. Introduction
  2. Leading the Team
  3. Understanding Self and Others
  4. Building Psychological Safety
  5. Enabling Diversity and Inclusion
  6. Working in Virtual Teams
  7. Influencing in a Team Environment
  8. Engaging the Team
  9. Building Trusting Relationships
  10. Dealing with Conflict Effectively
  11. Creating a Sense of Purpose and Meaning
  12. The Importance of Feedback and Accountability
  13. Coaching the Individual and Teams
  14. Understanding Change
  15. Using Facilitation Skills to Increase Performance
  16. Thoughts on the Future of Teams

About the Author

Mike Brent specialises in leadership, team-building, influencing, coaching, cross cultural management, leading change and personal development. His interests include how to foster self-awareness and creativity, and how to challenge effectively. Mike is widely published in the areas of influencing, coaching and leadership and the co-author of The Leader's Guide to Coaching & Mentoring, The Leader's Guide to Influence and The Leader's Guide to Managing People (FT Publishing).
Nigel Melville is a former England national rugby union team scrum half and captain and currently serves as Director of Professional Rugby for Rugby Football Union. On retirement, Melville entered coaching and as Director of Rugby at London Wasps, Melville coached the team to their first professional Premiership title in 1996, followed by three National Cup Final appearances, winning two. In March 2002 he moved to Gloucester Rugby, winning the Zurich Championship Final, Powergen Cup and topped the Zurich Premiership table.

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