Table of Contents

Foreword by Ram Charan xi Foreword by Robert Hogan xiii Introduction xvii CHAPTER ONE Arrogance: You?re Right and Everybody Else Is Wrong 1 CHAPTER TWO Melodrama: You Always Grab the Center of Attention 13 CHAPTER THREE Volatility: Your Mood Shifts Are Sudden and Unpredictable 27 CHAPTER FOUR Excessive Caution: The Next Decision You Make May Be Your First 39 CHAPTER FIVE Habitual Distrust: You Focus on the Negatives 51 CHAPTER SIX Aloofness: You Disengage and Disconnect 63 CHAPTER SEVEN Mischievousness: You Know That Rules Are Only Suggestions 77 CHAPTER EIGHT Eccentricity: It?s Fun to Be Different Just for the Sake of It 91 CHAPTER NINE Passive Resistance: Your Silence Is Misinterpreted as Agreement 103 CHAPTER TEN Perfectionism: You Get the Little Things Right While the Big Things Go Wrong 115 CHAPTER ELEVEN Eagerness to Please: You Want to Win Any Popularity Contest 127 CHAPTER TWELVE Why CEOs Succeed 139 Bibliography 151 Acknowledgments 157 About the Authors and CDR International 161 Index 165

About the Author

David L. Dotlich, former Executive Vice President of Honeywell International and Groupe Bull, is a partner of CDR International (www.cdr-intl.com) and coauthor of Action Learning ( Jossey Bass, l998), Action Coaching (Jossey Bass, l999), and the breakthrough best-selling book Unnatural Leadership: Going Against Intuition and Experience to Develop Ten New Leadership Instincts (Jossey-Bass, 2002). He is a business adviser, educator and coach to top executives in many global corporations. Peter C. Cairo is a partner in CDR International and member of the faculty of Columbia University Business School Executive Education. He has worked with many companies in the areas of leadership development, executive coaching, and organizational effectiveness. He is coauthor with David Dotlich of Action Coaching and Unnatural Leadership, both from Jossey-Bass.

Reviews

"...it follows a simple, clean formula that seems to make intuitive sense and is backed up with real-life case studies...an interesting and enlightening read..." (Leadership & Organization Development Journal, August 24, 2003) "...particularly refreshing...the balance is right..." (Director, March 2006)