1. Setting the Scene 2. Key Approaches to Offender Rehabilitation 3. Institutional Dynamics and the Workplace 4. Case Management Skills 5. Tools and Interventions 6. The Worker-offender Relationship: Roles and Respect 7. Working with Complex Needs and Special Populations 8. Difficult Work: Managing Risk, Crisis and Violence 9. Continuums of Care and Collaborative Alliances 10. Pathways and Possibilities: The Process of Reintegration
Rob White, Hannah Graham
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