All items are brand new and the photo shows the exact item you will be receiving. All items are measured entirely, in inches. Pendants include bail, earrings include hooks, bracelets are measured all the way to the last link, as well as necklaces. Gemstone Care: To clean gemstone jewellery, first wipe it with a soft cloth to remove any dirt. Emeralds require only the use of a soft cloth, as cleaners may damage these soft gems. Sapphires and rubies can be cleaned with either an ultrasonic cleaner or a solution of one part ammonia to six parts water, with a soft brush. Store your gemstone jewellery in a soft cloth pouch or jewellery case so it does not touch other pieces in your collection. As with all jewellery, normal wear and tear can loosen prongs and settings, so it is a good idea to have it checked by a professional jeweller who can make repairs as needed.