This is a Region 1 disc. A multi-region player may be required in order to play this disc in this part of the world.
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Hi there,
I ordered the DVD, Sweet Dreams as a Christmas present for my Mum. I bought it under the assumption that it was a region 4 DVD. I tried to play it for my Mum but it wouldn't play because it is not a region 4 DVD. I was certain when I purchased it that it was a region 4 DVD.
Is it possible to exchange this item for something else or could you possibly get the same DVD in the Australian region so it is playable.
Thank you,
Holly - Customer question on
9 Jan 2019
Hi,
Thank you for your enquiry.
All the DVD's on our website are region 1 or 2
If you find that the DVD region is not compatible to your DVD player, you're welcome to return it for a full refund or exchange within 30 days. For more information on our returns policy, please visit:
https://www.fishpond.co.nz/helpdesk.php?question_id=126
Kind regards,
Catherine
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It clearly states on this website that this dvd is region 4!!!!! You are clearly lying to me!!!!
I want an exchange please!Thank you,
Holly
- Customer question on
12 Jan 2019
Hi,
Thanks for your enquiry.
We have checked our suppliers information and we can confirm that this product page is for a Region 1 DVD only.
We have referred this product listing onto the relevant department for review and update in this case.
If you would like to return an item for a refund, please see the following link for more information:
https://www.fishpond.co.nz/helpdesk.php?question_id=126
Our apologies for any inconvenience caused here.
Kind regards,
Catherine
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