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Customer Service

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Uncommon Service
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Value Proposition Design
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The New Rules of Sales and Service
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Be Our Guest (10th Anniversary Updated Edition)
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How to Start a Home-Based Housecleaning Business
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Five Star Service
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Customer Service Pocketbook
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The Big Book of Customer Service Training Games
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Customer Service Training
Customer Service Training

By Maxine Kamin

Paperback (UK), September 2006
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Customer Service
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Customer Service Training 101
Customer Service Training 101

By Renee Evenson

Paperback (USA), December 2017
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Customer Service Intelligence
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Customer Service DNA
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Customer Service Excellence
Customer Service Excellence

By Catherine Mattiske

Paperback (USA), January 2014
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Customer Service in Ireland
Customer Service in Ireland

By Suzanne Twomey

Paperback (Ireland), February 2012
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Dangerous Customer Service
Dangerous Customer Service

By Impact Innovation

Paperback / softback (UK), November 2011
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Branded Customer Service
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Customer Service New Rules
Customer Service New Rules

By Sophia Brooks

Paperback / softback (USA), April 2009
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Measuring Customer Service Effectiveness
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Delivering Legendary Customer Service
Delivering Legendary Customer Service

By Richard, S. Gallagher

Paperback / softback (USA), July 2005
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Over 1000 products